Angela Nieves

Last updated June 5th 2011
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Angela L. Costello
Providence, RI 02903 USA

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OBJECTIVE
A position where varied yet valuable experience will meet and exceed career expectations.

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SKILLS
  • CUSTOMER SERVICE: Call Center, Retail, Supervising, Data Entry

  • WORD PROCESSING: Microsoft Word, PowerPoint, Excel, Access

  • OFFICE MANAGEMENT: Reception, Data Entry, Copy, Fax, Mail, E-Mail

  • GRAPHIC DESIGN: Photoshop, Illustrator, Quark Xpress, PageMaker, Director, PC and Mac platforms, Large Format Printing

  • INTERACTIVE DESIGN: HTML , JavaScript, FrontPage, Dreamweaver, Director

  • VIDEO AND AUDIO PRODUCTION: Premiere, After Effects, ProTools

  • FOOD SERVICE: Serving, hosting, bartending, TIPS Certified, previous HAACP training, 10 Years Experience

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WORK EXPERIENCE

The University of Rhode Island
Student Worker - Administrative Assistant

September 2010 - May 2011
Providence, RI
  • Aided executive assistants, marketing, financial aid, and office of the Vice Provost of Urban Programs

  • Maintained a clean, well-stocked and organized work atmosphere

  • Answers phones and sets appointments

  • Answered and advised with basic financial aid issues

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English Cellar Alehouse
Bartender and Server

May 2010 - September 2010
Providence, RI
  • Work in a fast-paced bar environment
  • Maintaining knowledge of over 200 beers in stock
  • Designing and maintaining the menu for both the English Cellar Alehouse and it's sister restaurant, The Apartment.

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3 Steeple Street
Server

November 2008 - March 2010
Providence, RI
  • Maintained a semi-formal dining atmosphere
  • Worked both lunch and dinner shifts
  • Kept service standards at an all time high

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G Media and Associates
Graphic Designer

November 2007 - June 2008
Providence, RI
  • Arranged websites for clients using cutting edge programs and techniques
  • Designed advertisements for the Local CW network for primetime and off-network television shows including billboards, newspaper, large banners, and print publications
  • Aided in the creation of various video productions including Meeting Street Telethon, National Philanthropy Day, and the CW28 Vodcast Project
  • All work was done in a Mac OSX platform

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KeyBank
Education Finance Specialist

May 2006 - September 2007
Boston, MA
  • Worked in a team-oriented sales environment while enhancing my communication skills in a call center atmosphere
  • Gained valuable product knowledge and while assisting potential and current borrowers with their educational loan and payment plan accounts
  • Became familiarized with current financial market standings, PATRIOT Act, and common bank compliance

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EDUCATION

The University of Rhode Island
In Progress in History

September 2010 - Present
Providence, RI

3.88 Grade Point Average

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The International Academy of Design and Technology
AS in Interactive Media

July 2000 - June 2002
Tampa, FL

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